FAQ
I currently ship from Singapore (For Singapore and International Orders) and Malaysia (For Malaysia orders) :)
What is your current shop currency?
I have set USD, MYR and SGD on each international, Malaysia and Singapore's markets respectively, so you can shop per normal and let us handle the currency exchange on our side. Do take note for Singapore and Malaysia friends, upon reaching checkout, the currency will change to the shop's currency, which is USD. But don’t worry—the total amount displayed will be the same as the one shown in MYR or SGD. If you have any concern on this, feel free to contact us.
You have missed out one of the items in my order!
First of all, I'm so sorry this happen to you, although I really wanted you to have a pleasing shopping experience, unfortunately, I am currently a one man show, so mistake like this is unavoidable. But please do contact and inform me through my IG: @pinkonweekend or through my email: pinkonweekend@gmail.com, so that I can make the neccessary arrangement for you.
How long will you take to process the order?
As I mentioned before, I am a one woman show, it will take me around 3-7 days to process your order. And thank you so much for your patience.
How long will the order reach me?
For shipping information, please check the shipping and return info. As much as I really want you to have a pleasant shopping experience, but once the items are shipped, there are nothing much I can do to expedite the process.
I placed the wrong address on my order!
Not to worry, if you have placed the wrong address or info, just inform me on my IG: @pinkonweekend or contact me through my email: pinkonweekend@gmail.com and I will help you to make the changes.
Regarding the US Tariff
We will continue shipping to the US, as shipping our parcels from Singapore allows us to reduce the tariff tax on your order. Singapore's US tariff rate stays at 10%, so rest assured, and enjoy shopping :)
Do you ship to UK or EU countries?
Please read the UK and EU shipping info.
I have question(s) that is/are not answer here!
No worries, if you have anymore question, you can just contact me through IG: @pinkonweekend or contact me through my email: pinkonweekend@gmail.com